Our Process and Policies

Our Process and Policies

Impartiality Policy

At ASSESS International, we are committed to maintaining the highest standards of quality, impartiality, and customer satisfaction in our certification services. Our policies, procedures, and processes ensure compliance with ISO 17021 and demonstrate our dedication to excellence in every aspect of our operations.

Our Impartiality Policy outlines ASSESS International's commitment to maintaining objectivity and fairness in all certification activities. This policy ensures compliance with ISO 17021 standards, particularly clauses 5.2.2 and 5.2.13.

This policy is crucial for ensuring the credibility and trustworthiness of our certification services.

Key aspects of the policy

  • Identification and management of potential conflicts of interest
  • Responsibilities of management and personnel in maintaining impartiality
  • Measures to prevent improper influence on certification activities
  • Regular review and monitoring processes

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